Sync Warehouse Cookie Policy

Effective Date: October 11, 2024

Last updated: September 18, 2026

We use cookies and similar technologies to help operate our website at https://syncwarehouse.com, keep the application secure, understand how the site and product are used, and measure advertising and conversions. This cookie policy is part of Sync Warehouse's privacy policy. It covers the use of cookies and similar technologies between your device and our site, including cookies set by third-party services we use.

Sync Warehouse is a doing-business-as (DBA) name of Dziblo LLC, a Texas-registered company. All references to Sync Warehouse in this Cookie Policy shall also refer to Dziblo LLC.

Third-party providers such as Matomo, Google, Meta, Stripe, Cloudflare, Firebase, and GetTerms may also set their own cookies or similar technologies as part of the services described below. Those providers have their own privacy and cookie policies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://syncwarehouse.com and, where available, from the third-party domains listed in this policy. In such a case, we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them

Essential / Strictly Necessary cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, security, fraud and bot prevention, and payment processing. These cookies are required to provide the service you request.

We use essential cookies and similar technologies for:

authentication and session functionality, including our first-party session cookie used to keep you signed in to the application;
Firebase Authentication, which may store authentication state in your browser so you can remain signed in;
security, fraud prevention, and bot protection, including Cloudflare Turnstile on signup and Google reCAPTCHA used by Firebase Authentication;
payment-related functionality when you start a paid subscription, add a payment method, or use the Stripe customer portal (those cookies are set by Stripe on Stripe domains);
storing cookie-consent preferences through GetTerms.

Analytics / Performance cookies

Analytics cookies help us understand how visitors and signed-in users use our website and application. They may record information such as IP address, browser and device details, pages viewed, referral and campaign parameters, and product activity. When you are signed in, our Matomo analytics may also be associated with a pseudonymous internal user identifier so we can understand authenticated product usage across sessions and devices.

This information is not purely anonymous. It can identify a browser or device, and authenticated analytics can be linked to an account in our systems even though we do not send your email address or display name to Matomo as the analytics user ID.

We use Matomo Cloud and Matomo Tag Manager for website analytics, authenticated application analytics, campaign attribution, product and activity tracking, and conversion-event routing. Matomo Tag Manager also loads advertising tags described below.

Marketing / Advertising cookies

Marketing and advertising cookies and similar technologies are used to measure advertising, attribute visits and trial registrations to campaigns, and track conversions. They may also be used for audience creation, exclusion, or remarketing where those advertising tools are configured to do so.

These technologies are not purely anonymous, and they are not merely performance cookies. They may collect or use identifiers, device information, visit activity, and conversion events, and they may allow the advertising provider to recognize your browser or device on other sites that use the same provider.

We use the following advertising technologies. Browser advertising tags are loaded through Matomo Tag Manager; server-side Meta conversion delivery is performed by Sync Warehouse's backend when Marketing consent has been granted:

Google Ads / Google Tag (gtag.js): advertising measurement, campaign attribution, and conversion tracking, including trial signups.
Meta Pixel + Conversions API: advertising measurement, campaign attribution, conversion tracking (including events such as PageView and trial-signup / StartTrial), and advertising audience creation or exclusion where those tools are configured to do so. The browser Pixel is loaded through Matomo Tag Manager. For consented trial conversions, our server may also send the same StartTrial event to Meta through the Conversions API using a hashed, normalized email matching value and available browser/request identifiers for attribution.

Third-party cookies and similar technologies

In addition to cookies we set on our own domain, the following providers may set cookies, pixels, software development kits, or similar technologies:

Matomo: analytics and tag-management cookies and tracking requests.
Google: Google Ads / Google Tag, Google sign-in, Firebase Authentication (including reCAPTCHA), and related Google domains.
Meta Platforms: Meta Pixel and Conversions API advertising, attribution, and conversion-measurement technologies.
Stripe: checkout, billing-portal, and fraud-prevention cookies when you use payment features.
Cloudflare: Turnstile challenge cookies or similar technologies at signup.
GetTerms: cookies used to remember cookie-consent choices.

How Can You Control Our Website's Use of Cookies?

You have the right to decide whether to accept or reject cookies on our Website. We use GetTerms to provide a Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services on our Website.

You may also be able to set or amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse or disable cookies you may still use the Website, though some of the functionality of the Website may not be available to you.

Advertising companies may also offer their own opt-out tools. Browser settings and those tools can help limit advertising cookies, but they do not necessarily make advertising measurement anonymous or prevent all advertising technologies from operating.

How Often Will We Update This Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons.

Each time you use our Website, the current version of the Cookie Policy will apply. When you use our Website, you should check the date of this Cookie Policy (which appears at the top of this document) and review any changes since the last version.

Where Can You Obtain Further Information?

For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:

Luis Garcia
admin@syncwarehouse.com